Consulting
I look at how the work is done today, then deliver written findings and a prioritised list of improvements. I recommend; deciding and doing is yours, with whoever you choose.
£349 one-off, fixed
The call is free and helps establish whether the diagnostic is right for you. The diagnostic itself is a separate paid service.
A small business rarely lacks ideas. What it lacks is a clear view of which changes are worth the time. The diagnostic gives you that view before you invest in new tools or automation.
The price is fixed: £349. It covers:
We talk for 30 minutes, free of charge, to see whether the diagnostic is right for your situation.
The price is £349, fixed. We agree the processes, the preparation and the timings before work starts.
I ask about how the work is done today, following the agreed processes with you or your team.
You receive short written findings and a prioritised list of improvements. The duration of the interview and the delivery of the written findings are agreed before the diagnostic starts.
Fictional example. Not a client result.
A small cleaning company wants to review its enquiry handling. This is what one page of the findings could look like. Names and numbers are invented for illustration.
Why it matters: with enquiries scattered across phone, WhatsApp and email, some are answered late and a few are missed entirely. A shared enquiry record with a simple status and a responsible person makes the backlog visible at a glance.
Next step: agree a single enquiry record with the team and a short daily check to keep it current. (This is a process improvement, not an AI feature.)
Why it matters: hand-writing each quote makes the evening workload unpredictable and the quotes inconsistent. A one-page price list that states what is included in each type of job makes quotes consistent and faster to prepare.
Next step: draft a one-page price list from the last twenty quotes and review it with the team.
Why it matters: while the status of sent quotes lives in one head, follow-up depends on memory. A simple status field with a weekly review makes follow-up deliberate rather than accidental.
Next step: choose a simple status field for quotes and review the list once a week.
The diagnostic does not assume AI is the answer; where AI genuinely helps with the first reply or with drafting, the findings say so. In this example, the improvements above are process work, not AI.
In this example, the written findings would summarise observations like these for the agreed processes and close with a prioritised list. Everything would be phrased factually; nothing would be promised about results.
A conversation to help establish whether the diagnostic, or another route, suits your situation. No cost, no obligation.
Paid work with a fixed price: up to three clearly defined processes, agreed with you, reviewed and documented. You keep the findings whatever you decide afterwards.
No. The findings are yours to keep. You can implement with anyone, at any time, or with no one.
A rough description of one or more candidate processes is enough to start. Where a walkthrough or real examples help, we use them in the interview. Any access to systems is agreed case by case, not required by default.
No. Where a simpler process improvement works better, the findings say so.
Bring a rough description of one or more candidate processes, roughly how much time they take each week, and the tools you already use.
You will leave the free call with a clear view of whether the diagnostic suits your situation. If it does not, I will say so plainly.
You keep the written findings whatever you decide afterwards. Booking runs on Calendly and opens in a new tab. No account is needed to book.